Connect Outlook mail

Let your Right Hand search and read Outlook or Microsoft 365 mail and draft replies. Sending waits for approval.

Connect an Outlook or Microsoft 365 account so your Right Hand can work with that inbox.

The Connect Outlook mail screen in Dynamiq

How to connect

  1. Open Settings, then Integrations & Skills.
  2. Under Add an integration, find Outlook mail and select Connect.
  3. Your browser opens the provider's own sign-in page. Sign in and approve access. Work and school accounts sometimes need an administrator to approve new apps first; if Microsoft says so, ask your IT admin.
  4. Return to Dynamiq. The Outlook mail icon now shows a green dot, which means connected.

What your Right Hand can do

  • Search and read your Outlook mail
  • File mail
  • Write draft replies

What it can't do

  • Send anything without asking you first

What waits for your approval

  • Sending an email always waits for your approval.

How to disconnect

  1. Open Settings, then Integrations & Skills.
  2. Select the Outlook mail icon, then Disconnect, then confirm.

Dynamiq stops using Outlook mail straight away. You can also remove Dynamiq from the provider's own list of connected apps. Where that lives varies, so look for something like Connected apps or Third-party access in your Outlook mail account settings (menu names are approximate).

Common problems

  • The icon shows "Reconnect needed". Microsoft stopped accepting the saved sign-in (a password change or a removed app does this). Select the icon, then Reconnect, and sign in again.
  • Nothing happens after you approve in the browser. The handoff back to Dynamiq can be blocked. Wait a few seconds; Dynamiq keeps checking for about three minutes. If it still shows "Waiting for sign-in", select Try again.
  • The tile says "not set up on the server yet". That's on our side. Email help@dynamiqai.io.
  • Still stuck? See Send diagnostics.

See also: Connect an account, all integrations.